Introduction
With travel increasing day-by-day, whether it is for business,
pleasure or for any other reason, there is a mushrooming growth of
hotels-big and small. At the same time there is a demand for people
to work in these hotels. Most people working in smaller hotels
learn on the jobs which proves expensive. Hence there is a growing
demand for trained persons who are able to perform the basic front
office operations in a hotel, efficiently.
Objectives
After going through this course, the student will be able
to:
acquaint with various categories of hotels;
acquaint with various departments of a hotel;
develop a sense of work ethcis.
develop a pleasing manner while dealing with the customers.
Job Opportunities
wage employment: as a junior front level worker in any
establishment
Course duration
1 Yr The credit of can be transfered aganist any one academic
course.
Scheme of study
- Theory: 40%
- Practical: 60%
Entry level qualification
Education : Class X pass
Scheme of evaluation
Internal assessment: 20 marks
External examination
Total Marks - 100
1. Theory 40% 40 marks
2. Practical 40% 40 marks
Passing criteria
- 33% in Theory
- 33% in Practical
- 33% in Internal Assessment
Separate pass in Theory, Practical and internal assessment is
necessary.
Course contents